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  • FLOOR_STORY

    Customer_Reviews

    We are so happy with the end result

    FLOOR_STORY were outstanding in understanding our need to get this just right, we actually went backwards and forwards for many weeks making sure we got the colours just right and in the right position. Simon was incredibly patient with us and we are so happy with the end result.

    Mitch W1

    Bespoke Rug

    Brilliant in sourcing

    I thought your company provided a great service, very professional and you in particular worked very hard and were brilliant in sourcing and finalising our rug/carpet choice despite our indecision!

    Mr & Mrs MahonN1

    Stairs Runner and Bespoke Rug

    I am absolutely delighted

    I am absolutely delighted, in fact overjoyed with the flooring I ordered from you. Thank you for your great customer service and for rushing the order to me. It is rare to find such professional, expert and friendly service. " and here is a photo of it. I still love it!

    Ms Sandra DuffelW1
    Berry Alloc High Tech Laminate
    Studio Apartment in Central London

    Made the desision process simple

    From a position of having no knowledge about flooring, apart from knowing that we needed some new flooring, Simon at Floor Story, worked through the concept of our new office, provided us with examples and made the decision process simple.

    Nordens AccountantsE18
    Carpets from Recycled Materials
    Entire Office

    Knowledgeable and professional

    Simon and the Floor Story team have undertaken a number of projects in my home and on every occasion I have been delighted with the end result. Throughout the entire process, from consultation through to fitting and aftercare, Simon provided an extremely helpful, knowledgeable and professional service, always taking the time to fully understand my requirements and answer any questions or concerns I had. I will no doubt be using his services again in the near future.

    Paul RobertsE15

    Various jobs

    Prompt and professional

    Floor Story did a great job supplying and fitting our carpets, which are environmentally friendly (made from recycled plastic!). Their surveyor and fitting team were prompt and professional, advising on what was suitable and not trying to up sell us. I'd highly recommend them.

    Quinton SeemannE11
    Recycled Carpets
    Staircase and 2 Bedrooms

    The service was impeccable

    Floor Story sourced the exact carpets I had in mind, and easily tackled some logistical challenges we'd been wrangling with for some time. Everything happened very quickly and with ease, the service was impeccable and great value for such high quality product. I'd definitely use them again and will recommend to friends. Thanks for making our house feel like a home.

    Vicki SalesE9

    3 Beds & Hall, Stairs and Landing